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Shipping to the US, Canada, or Europe? It's on us!

Shipping to the US, Canada, or Europe? It's on us!

Questions? Answers.

When will pre-orders be shipped?

Pre-orders are on schedule to ship by February 2018.

How can I follow WATSON's production progress?

The best way to stay in the know is to sign up for our newsletter - Watson Weekly. In it we share production updates, behind the scenes stories and more. For a look back at past updates, head over to our blog.

Is there a warranty?

Yes, we are pleased to offer a no questions asked warranty on all components. Actually, we'd love to hear what kind of hairy situation you got yourself into. But seriously, if for any reason your backpack isn't performing up to expectations, drop us a line at hello@watsonbackpack.com and we'll make it right. Details here.

How much is shipping?

We are pleased to offer free shipping to Canada, the US, and Europe. Shipping to all other countries is a flat rate of $60.

What is your return policy?

We will gladly accept returns of unused items up to 14 days after delivery. Simply request and RMA number by emailing hello@watsonbackpack.com. For more information, see Our Promise.

Why is WATSON so expensive?
Watson backpacks are carefully constructed from the highest quality materials and components in our own Toronto factory. They'd be less expensive if we had them produced overseas, but then we'd lose control over the quality of the product and the quality of the jobs we create. The base components of a Watson bag are more expensive than a zippered cloth backpack. We could use cheaper materials, but the result would be a product that wears out or breaks prematurely and needs replacing. We believe in buying fewer things but of better quality (that last much longer). Watson is built to look and perform like new for years and deliver a premium everyday experience grounded in meticulous user research and development. It's up to you if this is the type of product you want to be part of your life.

 

Tech Specs

Size: 17 x 11 x 6.5"

(28 x 43 x 16.5cm)

Weight: 3lbs (l.4kg)

Capacity: 19L